Minimum Qualifications

  • High school diploma or equivalent; and
  • Must become certified by the Florida and National Crime Information Center (FCIC/NCIC) within six months of employment in addition to basic Telecommunicator training; and
  • Must possess and maintain a valid Florida driver’s license; and
  • Must possess and maintain State of Florida 911 Public Safety Telecommunicator Certification within one (1) year of employment.*

Failure to obtain the aforementioned required standard licenses within the allotted timeframe may result in termination of employment.

Examination Process

The following includes all steps required to process for the position. Continuing on with each step of the process is contingent upon successfully completing the previous step. Candidates can be dismissed at any point throughout the consideration process.

Communication regarding scheduling and updates will be posted to your account and/or emailed, please check your account regularly. This includes but is not limited to your junk/spam folders.

If you have any questions regarding the status of your application or about the hiring process, please contact our Recruitment Team at or at 561-742-6275.

  1. Apply via our online application
  2. Application review
  3. CritiCall Test- Dispatcher Pre-Employment Testing
  4. Formal Interview
  5. Extensive Background Investigation
  6. Controlled Voice Stress Analysis and Drug Test
  7. Successful completion of probationary period

Salary & Benefits

Communications Operator I (Non-Certified): $59,400.22
Communications Operator I (Certified): $62,370.26

City of Boynton Beach Police Department Employment benefits:

  • Health and dental insurance
  • Tuition assistance
  • Paid vacation and sick leave
  • Wellness program
  • City Retirement/Pension