Our temporary substation is located at 209 N. Seacrest Blvd, next to the Post Office. Our doors are open from 8 a.m. – 5 p.m. Monday – Friday. This is where you go to access public records, speak to a victim advocate and contact Internal Affairs Detectives.

Our mailing address is PO Box 310, Boynton Beach, FL 33425.

Tell us what you think! The mission of the Boynton Beach Police Department is to provide effective, efficient and impartial service. In your most recent interaction with an officer, dispatcher or professional staff member, did we meet or exceed your standards? Share your feedback with us here:
Community Feedback Center

Our department always takes pride in the good job that our officers do. We like to hear when you feel that an officer or officers went above and beyond.

You can commend officers by visiting our Commend an Officer page.

The Internal Affairs Unit is dedicated to protecting the public’s trust and maintaining the integrity of the Boynton Beach Police Department and all employees. The policy of the Internal Affairs Unit is to conduct thorough, fair and objective investigations.

To file a complaint about an officer or employee, visit our fill out the Community Complaint Form or obtain a complaint form at our substation, 209 N. Seacrest Blvd, Monday through Friday from 8 a.m. – 5 p.m. You can also call 561-742-6199 to speak with an Internal Affairs Unit representative.

The Internal Affairs Unit is responsible for ensuring that the community understands the department’s zero tolerance stance toward biased-based profiling.

Bias-Based Profiling

The purpose of this information is to clearly state that bias-based profiling within the Boynton Beach Police Department is an unacceptable practice. A fundamental right guaranteed by the Constitution of the United States to all who live in this nation is to the equal protection under the law. Along with this right to equal protection is the fundamental right to be free from unreasonable searches and seizures by government agents. Citizens are free to walk and drive our streets, highways, and other public places without police interference so long as they obey the law. They also are entitled to be free from crime, and from the depredations of criminals, and to drive and walk our public ways safe from the actions of reckless and careless drivers.

The Boynton Beach Police Department is charged with protecting these rights, for all, regardless of race, color, ethnicity, gender, sexual orientation, physical handicap, religion, economic status, age, cultural group or any other identifiable group.

Because of the nature of their business, law enforcement officers are required to be observant, to identify unusual occurrences and law violations, and to act upon them. It is this pro-active enforcement that keeps our citizens free from crime, our streets and highways safe to drive upon, and that detects and apprehends criminals.

It is the policy of the Boynton Beach Police Department to patrol in a pro-active manner, to aggressively investigate suspicious persons and circumstances, and to actively enforce the motor vehicle laws, while insisting that citizens will only be stopped or detained when there exists reasonable suspicion to believe they have committed, are committing, or are about to commit, a violation of the law.

Should you encounter a situation where you believe you were stopped by an officer based on your race, color, ethnicity, sex, sexual orientation, physical handicap, religion or other belief system, you are encouraged to contact the on-duty shift supervisor as soon as possible or make a complaint to the Boynton Beach Police Department as soon as practical by calling 561-742-6100.

Understand that each situation is unique and the officer must alter his or her response to fit the circumstance. Generally, however, an officer:

  • Will provide his/her name upon request.
  • Will inform person of the reason for being stopped.
  • Will only arrest a person for a crime committed in his/her presence, or when the officer has probable cause to believe the person has already committed the crime.

Summary of Complaint Procedures

You may appear in person at the Boynton Beach Police Department at 209 N. Seacrest Blvd., Boynton Beach FL 33435. You may also mail in a written complaint if you prefer. Complaints will also be taken over the phone at 561-742-6199 or via email at internalaffairs@bbfl.us

Depending upon the circumstances, the incident will either be handled by a supervisor, informally by an Internal Affairs Investigator, or formally by Internal Affairs and the Office of the Chief of Police. If your case is assigned to the officer’s supervisor for investigation, the supervisor will contact you to try to resolve the situation.

If the case is to be handled formally, an Internal Affairs Investigator will complete a thorough report regarding the complaint. All formal investigative reports are reviewed by the Chief’s Staff for approval and recommendations.

What happens when I make a complaint?

All complaints will be thoroughly examined. There are five possible dispositions and they are as follows:

  • Not Sustained – There is insufficient evidence to confirm or refute the complaint.
  • Sustained – The allegation is true. The action of our employee was inconsistent with the agency’s policy.
  • Exonerated – The allegation is true, however the action of our employee was justified and/or consistent with the agency’s policy.
  • Unfounded – The allegation is either false or there is no credible evidence to support it.
  • Policy Failure – A finding or conclusion that current policies, procedures, rules or regulations covering the situation were non-existent or inadequate; or the employee followed policy but the investigation reveals policy changes are recommended.

Formal Investigation Disposition: You will be notified of the final disposition by mail.

There are 15 Red-Light Camera systems installed at seven intersections throughout the City of Boynton Beach. The locations are as follows:

  • Northwest 8th Street @West Boynton Beach Boulevard (southbound)
  • Boynton Beach Boulevard @ North Seacrest Boulevard (eastbound)
  • South Federal Highway @ Southeast 23rd Avenue (northbound & southbound)
  • East Gateway Boulevard @ North Congress Avenue (northbound, southbound, eastbound & westbound)
  • West Boynton Beach Boulevard/Northwest Second Avenue @ North Congress Avenue (northbound & eastbound)
  • West Woolbright Road @ South Congress Avenue (northbound, southbound, eastbound & westbound)
  • West Woolbright Road @ Southwest 8th Street/Corporate Drive (eastbound)

The goal of the Red-Light Camera Program is to improve the safety of our roadways for drivers, pedestrians and other roadway users by combating red-light running. Red-light cameras capture a vehicle’s data, including video and high-resolution images, if that vehicle crosses the stop bar after the signal has already turned red.
The fine for running a red light at an intersection where a red-light camera is installed is $158, with no points added to the driver’s record. Registered owners of the violating vehicles will receive a Notice of Violation in the mail and will have 60 days to respond by either paying the fine, requesting a hearing or submitting an affidavit naming another individual as the driver of the vehicle. Failure to respond to the Notice of Violation after 60 days will result in the issuance of a Uniform Traffic Citation, which can result in a fine of $264.
All images and video pertaining to violations can be viewed online before paying or contesting the citation at www.violationinfo.com by inputting your citation number.

For more information about the Red Light Safety Camera Program, call 561-742-6820 or email bbpdrlc@bbfl.us.

To reach the Neighborhood Officer Policing Program, call 561-742-6802.
Click here to visit the Florida Department of Law Enforcement’s Sexual Offenders and Predators website.
Click here to download the alarm permit and mail the completed form to:

Boynton Beach Police Department
ATTN: Records
P.O. Box 310
Boynton Beach, FL 33435-0310

Click here and submit the report. If you have issues with the Florida Highway Safety and Motor Vehicles website, call Customer Support at: 850-617-2741.
The BBPD is an EEO/ADA Employer and Drug Free Workplace. Click here to see what’s available.
Click here for volunteer opportunities.
Request a ride-along by calling 561-742-6161. Subject to criminal background check and shift commander approval.

We are not currently offering tours of our temporary headquarters, however, we are happy to come to you. Tours will resume once our new headquarters is operational. Contact the Office of Media Relations at 561-742-6191 if you would like to have someone come and speak to your group.

Click here to visit BBPD news archive for news items published between October 2014 through December 2018.